Terms of service

Overview

These Terms of Service outline how The Precious Dog operates and what you can expect when using our website and purchasing from us.

By visiting our site or placing an order, you agree to these Terms, as well as our Privacy Policy and Refund Policy. If you do not agree, please do not use our Services.

1. Access and Use

You must be at least the age of majority in your state or country to use this site or make a purchase.

You agree to provide accurate and complete information when placing an order, and to keep your account details secure. You are responsible for any activity under your account.

2. Products

We do our best to represent our products as accurately as possible. However, slight variations in color or appearance may occur depending on your device or screen settings.

All product descriptions and availability are subject to change at any time.

3. Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.

Orders are only confirmed once payment has been processed and we’ve accepted the order. Once accepted, we may not be able to cancel or modify it.

Returns and exchanges are handled according to our Returns Policy.

4. Pricing and Payment

All prices are listed in USD unless otherwise stated and may change without notice.

Prices do not include applicable taxes, shipping, or duties unless stated.

You agree to provide valid payment information and authorize us to charge the full amount of your order.

5. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Please refer to our Shipping Policy for more information. 

Once your order has been handed to the shipping carrier, responsibility for the package transfers to you.

6. Intellectual Property

All content on this site, including designs, images, text, and branding, is owned by The Precious Dog and protected by intellectual property laws.

You may not copy, reproduce, or use any part of the site or products without our written permission.

7. Third-Party Services

We may use third-party tools and services to operate our store. We are not responsible for how those third parties operate or handle your data.

If you leave our site through a third-party link, you do so at your own risk.

8. Shopify

Our store is hosted on Shopify. All purchases are made directly with The Precious Dog, not Shopify.

Shopify is not responsible for any issues related to your order or use of our products.

9. Privacy

Your personal information is handled according to our Privacy Policy.

10. Feedback

If you share feedback, reviews, or suggestions with us, you grant us permission to use them for any purpose, including marketing, without compensation.

You are responsible for ensuring anything you share is accurate and does not violate the rights of others.

11. Errors and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions on our site at any time, including after an order has been placed.

12. Prohibited Use

You agree not to use our site for any unlawful, harmful, or abusive activity, including attempting to interfere with the site’s operation or security.

13. Limitation of Liability

To the fullest extent permitted by law, The Precious Dog is not liable for any damages arising from your use of our site or products.

All products and services are provided “as is” without warranties of any kind.

14. Indemnification

You agree to indemnify and hold The Precious Dog harmless from any claims or damages resulting from your misuse of the Services or violation of these Terms.

15. Termination

We reserve the right to suspend or terminate access to our Services at any time if these Terms are violated.

16. Governing Law

These Terms are governed by the laws of the State of Colorado, United States.

17. Changes to These Terms

We may update these Terms from time to time. Changes take effect once posted on this page.

18. Contact

If you have any questions, you can contact us at:

hello@thepreciousdog.com
The Precious Dog LLC
Denver, Colorado, United States